Answers

The questions you were going to ask anyway

Quick answers to the things people ask most, plus the few they were a little afraid to. If yours isn't here, a real person is one message away.

Getting started

How do I begin?

You start with a short assessment about your health and your goals. Your answers go straight to a licensed US doctor. See how it works.

Do I need to see a doctor in person?

No. Everything happens through telehealth, with no in-person visit or referral.

How long until I hear back?

Most people hear from a doctor within one business day.

What if other programs didn't work for me before?

Most of our patients have tried something before. This time you have real medicine and a care team that stays with you, not just willpower.

Side effects

What about side effects?

Some people notice mild nausea or digestive changes in the first few weeks. Your doctor starts you low and increases gradually to keep them manageable.

Will I feel sick on the medication?

Most side effects are mild and ease as your body adjusts. If something feels off, your care team is one message away.

What if I don't want to inject?

We offer an oral tablet option, and your doctor will help you choose what fits your comfort level.

Your doctor and care team

Who prescribes my medication?

A licensed US doctor who reviews your assessment, talks with you, and adjusts your plan as your body and goals change.

Can I get care in Spanish?

Yes, from the first conversation. Our team is bilingual and Hispanic-led. Made for you, not translated for you.

What support do I get after I start?

Your care team stays with you for the whole path, one message away in English or Spanish.

Cost and plans

What's included in the price?

Your medication, doctor visits, care team, and shipping. No membership or consultation fees, and the price stays the same at every dose. See plans.

Why is the price the same at every dose?

So you're never penalized when your doctor adjusts your treatment. One predictable number from day one.

Can I pay over time?

Yes, with Klarna, and most patients qualify. Longer plans bring the daily cost down.

Can I cancel anytime?

Yes. You can pause or cancel whenever you need to.

Eligibility and logistics

Do I need to live in a certain state?

Yes. We're available in select US states, and we'll confirm yours before you start.

Am I eligible?

A doctor confirms eligibility from your assessment. The only way to know is to complete it and let her review.

How does my medication get to me?

Once prescribed, it's delivered to your door with everything you need, refills included.

Is my information private?

Yes. Your health information is protected and used only to provide your care.

Still wondering about something?

If your question isn't here, our bilingual care team is happy to help, in English or Spanish

Ready when you are

The assessment takes just a few minutes, and a licensed US doctor reviews every one.
Get started
Get started
Most patients hear back within one business day.